:root{color-scheme:dark;--bg:#0b1421;--panel:#142338;--line:#39536f;--text:#f0f6ff;--muted:#a5bcd3;--blue:#8cbfff;--accent:#f1a473;font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}*,*:before,*:after{box-sizing:border-box}body{margin:0;background:radial-gradient(ellipse at 92% 7%,#193e65 0,transparent 45%),var(--bg);color:var(--text);min-width:320px;line-height:1.6}button,input,textarea{font:inherit}button{cursor:pointer}button:disabled{opacity:.55;cursor:not-allowed}a{color:var(--blue)}a:focus-visible,button:focus-visible,input:focus-visible,textarea:focus-visible{outline:3px solid var(--blue);outline-offset:3px}[hidden]{display:none!important}.skip{position:absolute;top:-100px;left:10px;padding:10px;background:white;color:#111}.skip:focus{top:10px}.support-shell{width:min(1160px,calc(100% - 56px));min-height:100vh;margin:auto;display:flex;flex-direction:column}.support-head{min-height:92px;display:flex;align-items:center;justify-content:space-between;gap:18px;border-bottom:1px solid var(--line)}.support-brand{display:flex;align-items:center;gap:10px;color:var(--text);text-decoration:none;font-weight:850;font-size:21px;letter-spacing:-.055em}.support-brand b{color:var(--blue)}.support-mark{display:grid;place-items:center;width:40px;height:40px;border:1px solid #6a9dcb;border-radius:10px;background:#20476f;font-size:25px}.support-back{font-size:.85rem;text-decoration:none;color:#c3dcf6}.support-intro{padding:69px 0 38px;max-width:790px}.support-kicker{font-size:.73rem;color:var(--blue);font-weight:840;letter-spacing:.11em}.support-intro h1{font-size:clamp(2.3rem,5vw,4.5rem);line-height:1.1;letter-spacing:-.065em;margin:17px 0 18px}.support-intro h1 span{color:var(--blue)}.support-intro p{max-width:70ch;color:var(--muted);font-size:.95rem}.support-layout{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(280px,.66fr);align-items:start;gap:23px;padding-bottom:75px}.support-card,.support-aside-card{background:linear-gradient(140deg,#172a40,#101e30);border:1px solid var(--line);border-radius:19px;padding:28px;min-width:0}.availability{display:inline-flex;align-items:center;gap:8px;padding:8px 12px;margin-bottom:26px;border:1px solid #456b91;border-radius:999px;color:#bad5ef;background:#19344e;font-size:.76rem;font-weight:780}.availability.available{border-color:#448e80;background:#174037;color:#b6f2dd}.support-card h2{font-size:1.65rem;letter-spacing:-.04em;margin:0 0 9px}.support-card p{color:var(--muted);font-size:.86rem;margin:0 0 20px}.support-card label{display:block;color:#d7e7f7;font-size:.8rem;font-weight:720;margin:17px 0 8px}.support-card input:not([type=checkbox]),.support-card textarea{display:block;width:100%;padding:13px 14px;border:1px solid #56738f;border-radius:10px;background:#0b1b2c;color:#f4f8ff}.support-card textarea{resize:vertical;min-height:110px}.support-card input::placeholder,.support-card textarea::placeholder{color:#8099b4}.support-primary{width:100%;min-height:51px;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:13px 18px;margin-top:25px;border:0;border-radius:10px;background:#89bdff;color:#06182a;font-weight:830}.support-primary:hover:not(:disabled){background:#b9daff}.support-consent{display:flex!important;align-items:flex-start;gap:10px;font-size:.8rem!important;font-weight:480!important;line-height:1.7}.support-consent input{flex:none;margin-top:5px;width:17px;height:17px;accent-color:var(--blue)}.honeypot{position:absolute;left:-10000px;width:1px;height:1px;overflow:hidden}.support-side{display:grid;gap:18px}.support-aside-card h2{font-size:1.5rem;letter-spacing:-.04em;line-height:1.2;margin:12px 0 24px}.support-aside-card ol{list-style:none;padding:0;margin:0}.support-aside-card li{display:grid;gap:6px;padding:17px 0;border-top:1px solid #304d6a}.support-aside-card li strong{font-size:.8rem;color:#e2f2ff}.support-aside-card li span{font-size:.81rem;color:var(--muted)}.support-aside-card p{color:var(--muted);font-size:.82rem}.support-aside-card>a{display:block;margin:10px 0;overflow-wrap:anywhere}.conversation-head{display:flex;justify-content:space-between;align-items:start;gap:15px;margin-bottom:20px}.conversation-head p{margin:4px 0 0}.support-plain{border:1px solid #4c6580;border-radius:9px;color:#e2effe;background:#172e47;padding:9px 10px;font-size:.74rem;font-weight:700;white-space:nowrap}.customer-messages{min-height:180px;max-height:460px;overflow:auto;display:grid;align-content:start;gap:11px;padding:16px;background:#0b1b2b;border:1px solid #314e6d;border-radius:12px}.bubble{max-width:90%;padding:12px 15px;background:#213c58;border:1px solid #486d91;border-radius:12px;white-space:pre-wrap;overflow-wrap:anywhere;font-size:.86rem}.bubble.mine{margin-left:auto;background:#1b514c;border-color:#387f70}.bubble small{display:block;color:#afcfec;margin-bottom:7px;font-size:.68rem}.support-feedback{margin-top:20px;background:#1c3652;border:1px solid #4b7299;padding:12px 15px;border-radius:10px;color:#dcecff;font-size:.82rem}.support-feedback.error{background:#422928;border-color:#9c5c52;color:#ffded7}.support-lost{padding:13px 0}.support-lost p{line-height:1.75}.support-footer{margin-top:auto;display:flex;justify-content:space-between;gap:18px;flex-wrap:wrap;border-top:1px solid var(--line);padding:23px 0 30px;color:#859fba;font-size:.76rem}.support-footer a{text-decoration:none}@media(max-width:870px){.support-layout{grid-template-columns:1fr}.support-side{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:580px){.support-shell{width:calc(100% - 26px)}.support-intro{padding:42px 0 24px}.support-layout{gap:15px}.support-card,.support-aside-card{padding:19px}.support-side{grid-template-columns:1fr}.conversation-head{display:grid}.support-brand{font-size:18px}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{scroll-behavior:auto!important;transition:none!important}}
/* SUPPORT COMPACT V3: imagem editorial, leitura compacta e modo incorporado ao widget. */
.support-head{min-height:72px}
.support-intro{max-width:none;display:grid;grid-template-columns:minmax(0,1.3fr) minmax(0,.72fr);align-items:center;gap:clamp(18px,3vw,36px);padding:29px 0 24px}
.support-intro h1{max-width:18ch;font-size:clamp(2.05rem,3.4vw,3.18rem);line-height:1.09;margin:11px 0}
.support-intro p{max-width:67ch;font-size:.86rem;line-height:1.63;margin:0}
.support-illustration{margin:0;min-width:0;overflow:hidden;border:1px solid #4b6b8e;border-radius:16px;background:#102640;box-shadow:0 12px 33px #030e1c50}
.support-illustration img{display:block;width:100%;height:205px;object-fit:cover;object-position:center}
.support-layout{grid-template-columns:minmax(0,1.25fr) minmax(245px,.68fr);gap:17px;padding-bottom:35px}
.support-card,.support-aside-card{padding:20px;border-radius:15px}
.support-card h2{font-size:1.37rem}
.support-card p{margin-bottom:12px}
.support-card label{margin:10px 0 6px}
.support-card input:not([type=checkbox]),.support-card textarea{padding:9px 11px;min-height:43px}
.support-card textarea{min-height:76px}
.support-primary{min-height:44px;margin-top:15px}
.availability{margin-bottom:15px}
.support-aside-card h2{font-size:1.27rem;margin:9px 0 14px}
.support-aside-card li{padding:11px 0}
.support-aside-card li span{font-size:.78rem}
.customer-messages{max-height:350px;min-height:160px}
.chat-actions{display:flex;align-items:center;gap:7px;flex-wrap:wrap;justify-content:flex-end}
.conversation-head h2{font-size:1.24rem}
.conversation-head p{margin:0}
html.embedded,html.embedded body{height:100%;min-height:100%;background:#0d192a}
html.embedded .support-shell{width:100%;min-height:100%;max-width:none}
html.embedded .support-head,html.embedded .support-intro,html.embedded .support-side,html.embedded .support-footer{display:none!important}
html.embedded #principal{min-height:100dvh}
html.embedded .support-layout{display:block;padding:0;min-height:100dvh}
html.embedded .support-card{min-height:100dvh;background:#0f2033;border:0;border-radius:0;box-shadow:none;padding:13px}
html.embedded .availability{font-size:.67rem;margin-bottom:12px;padding:6px 9px;white-space:normal}
html.embedded .support-card h2{font-size:1.12rem}
html.embedded .support-card p{font-size:.77rem;line-height:1.48}
html.embedded .support-card label{margin:9px 0 5px;font-size:.74rem}
html.embedded .support-card input:not([type=checkbox]),html.embedded .support-card textarea{padding:8px 10px;min-height:39px;font-size:.82rem}
html.embedded .support-card textarea{min-height:68px}
html.embedded .support-primary{min-height:43px;margin-top:12px;font-size:.82rem}
html.embedded .customer-messages{max-height:calc(100dvh - 340px);min-height:150px;padding:10px}
html.embedded .bubble{font-size:.79rem;padding:9px 11px}
html.embedded .conversation-head{gap:8px;margin-bottom:12px}
html.embedded .support-plain{padding:7px 9px;font-size:.67rem}
html.embedded #customer-reply-text{min-height:65px}
@media(max-width:870px){.support-intro{grid-template-columns:1fr .63fr}.support-layout{grid-template-columns:1fr .68fr}.support-side{grid-template-columns:1fr}}
@media(max-width:690px){.support-intro{grid-template-columns:1fr;gap:13px}.support-illustration img{height:145px}.support-layout{grid-template-columns:1fr}.support-intro h1{max-width:none}.support-card,.support-aside-card{padding:17px}}
@media(max-width:420px){.support-shell{width:calc(100% - 20px)}.support-intro{padding:22px 0 14px}.support-intro h1{font-size:2.08rem}.support-illustration img{height:124px}.chat-actions{justify-content:start}}

/* Conta opcional: o chat permanece aberto para qualquer visitante. */
.support-account-links{display:flex;align-items:center;gap:16px;flex-wrap:wrap}
.support-account-links>a{font-size:13px;font-weight:700;text-decoration:none}
.support-account-invite{margin:0 0 17px;padding:12px 15px;
 border:1px solid #42617e;border-radius:10px;background:#122c47;
 color:#c7def1;font-size:13px;line-height:1.6}
.support-account-invite a{color:#acd9ff;font-weight:760}
@media(max-width:490px){.support-account-links{gap:8px}
 .support-account-links>a{font-size:11px}.support-account-invite{padding:11px;font-size:12px}}

/* Monograma e wordmark iguais aos do site institucional. */
.support-brand{display:inline-flex;align-items:center;gap:11px;font-size:.98rem;letter-spacing:.11em;font-weight:880;color:var(--text)}
.support-brand .brand-mark{display:grid;place-items:center;width:40px;height:40px;flex:none;border-radius:12px;background:#0b1220;box-shadow:inset 0 0 0 1px rgba(255,255,255,.14)}
.support-brand .brand-mark span{background:linear-gradient(135deg,#67a2ff,#f28c45);-webkit-background-clip:text;background-clip:text;color:transparent;font-size:1.35rem;font-weight:900;letter-spacing:-.06em}
.support-brand .brand-name{display:inline-flex}.support-brand .brand-ti{color:#67a2ff}